Privacy Policy

1. Why We Collect Your Information

We may collect and use personal information for the following purposes: 

To provide services

• to schedule and manage appointments through our office

• to communicate regarding services, treatments, and follow ups.

• to provide medical, aesthetic and wellness services

To operate and privacy our business

• to respond to inquiries and client requests.

• to improve our services and client experience

• to maintain internal records and business operations

• to comply with legal and regulatory requirements

For communication

• to send appointment confirmations, reminders, and updates

• to respond to questions or requests submitted by you

For marketing and promotions 

• to share promotions, events, or updates if you have opted in (you may opt out at any time)

• to send you information on promotions or surveys, promotion or contest we offer, or information about us and our events.

• to enhance, personalize and evaluate the effectiveness of the content of our Site, our communications with you, and our advertising + marketing.

For security & legal purposes

• to prevent fraud, misuse, or other criminal activity

• to comply with applicable laws or legal obligations

• to protect our business, staff and clients

2. How Long We Keep Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (such as for medical, legal, or regulatory record keeping)

3. What Personal Information We Collect

Information You Provide

Because our website does not support online booking or account creation, we do not directly collect personal health information through our website

However, if you contact us, we may collect:

• Name

• Phone Number

• Email Address

• Date of Birth

• Home Address

• Basic Inquiry Details

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Information Collected During Services

When you receive services, we may collect additional information necessary for treatment, including:

• Medical history and health information

• Treatment and consultation records

• Consent forms

• Lab work and diagnostic information

• Prescription and medication information

• Payment and billing details

This information is collected securely through our internal systems

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Information Collected Automatically

When you visit our website, we and our service providers may collect limited data such as:

• IP Address

• Browser type

• Device information

• Website usage data​

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Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve user experience

• Improve website performance

• Analyze website traffic and user behavior

you can disable cookies through your browser settings if preferred

Learn more about Do Not Track

Opt out of Google Analytics​

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4. Mobile Messaging & SMS Privacy

By providing your phone number, you consent to receive communications from Enhance, which may include:

• appointment confirmations and reminders

• service related updates

• follow up communications

• marketing

  • the Enhance mobile message service (the "Service") is operated by Enhance The Aesthetic & Wellness Co., LLC (“ Enhance ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

  • By consenting to Enhance's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Enhance through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

  • You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Enhance. Your participation in this program is completely voluntary.

  • We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

  • You may opt-out of the Service at any time. Text the single keyword command STOP to or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Enhance mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email enhancetheco@gmail.com.

  • We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

  • The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

  • To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

5. Disclosure of Information

We do not sell personal information.

We may disclose personal information to:

• Service providers assisting in business operations

• Scheduling and client management systems such as Boulevard

• Payment processing providers

• Law enforcement or government agencies when required

• Parties involved in business transactions (if applicable)

6. Opting Out of Receiving Electronic Communications

You may opt out of receiving marketing communications at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to text messages

7. International Use of The Site

By providing your phone number, you consent to receive communications from Enhance, which may include:

appointment confirmations and reminders

service related updates

follow up communications

Message frequency may vary. Message and Data rates may apply. You may opt out of ttext communications at any time by replying STOP

8. Children's Privacy

Enhance The Aesthetic & Wellness Co. provides limited services to minors, including select aesthetic treatments such as mini facials for children ages 6–12.

We do not knowingly collect personal information from children through our website. Any information related to minors is collected in person or through a parent or legal guardian for the purpose of providing services.

For minor clients, we may collect limited information such as:

• Name

• Date of birth

All additional contact information, consent, and communication is obtained from and managed through the child’s parent or legal guardian.

By providing information for a minor, the parent or legal guardian consents to the collection and use of that information as described in this Privacy Policy.

If a parent or guardian believes that information about a minor has been collected improperly, they may contact us to request access, correction, or deletion of that information.

9. Links to Third Party Websites

We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them.We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy notice.

10. Your Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These may include:

• The right to request access to the personal information we maintain about you

• The right to request correction of inaccurate personal information

• The right to request deletion of your personal information, subject to certain legal exceptions

• The right to withdraw consent where processing is based on consent (including consent to receive SMS communications)

• The right to request information about how your data has been used or disclosed

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

We will respond to verified requests within the time period required by applicable law.

We will not discriminate against you for exercising any of your privacy rights.

Residents of certain states, including California, Colorado, Virginia, Connecticut, and Utah, may have additional rights under applicable state privacy laws. Requests may be submitted by contacting us at:

email: enhancetheco@gmail.com

phone number: 270.484.0872

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Enhance The Aesthetic & Wellness Co.

310 Cool Water Ct

Hopkinsville, KY 42240

(270) 484-0872

enhancetheco@gmail.com

12. California Residents

This section applies to our collection and use of “Personal Information” if you are a resident of California, as required by the California Consumer Privacy Act of 2018 (CCPA).

“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household.

We do not sell personal information.

If you are a California resident, you may have the following rights:

• Right to Know what personal information we collect and how it is used

• Right to Access the personal information we have about you

• Right to Request Deletion of your personal information, subject to legal limitations

• Right to Correct inaccurate information

• Right to Non-Discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

We may need to verify your identity before processing your request. In some cases, we may retain certain information as required by law, including for medical, legal, or business recordkeeping purposes.

13. Categories or Personal Information Collected, Used & Disclosed

By providing your phone number, you consent to receive communications from Enhance, which may include:

appointment confirmations and reminders

service related updates

follow up communications

Message frequency may vary. Message and Data rates may apply. You may opt out of ttext communications at any time by replying STOP

14. How We Protect Your Information

We take commercially reasonable administrative, technical, and physical measures to protect the confidentiality and security of personal information we collect and process.

For example, we utilize secure systems and third party platforms to help safeguard sensitive information during transmission and storage.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security or prevent all unauthorized access, including by third parties such as hackers.

We do not share mobile information or personally identifiable information with third parties or affiliates for marketing purposes without your consent.

If you believe your information has been compromised, please contact us using the information provided in the “Contact Us” section.

15. International Issues 

Our services are intended for individuals located in the United States. If you access our Site from outside the United States, please be aware that any information you provide may be collected, stored, and processed in the United States.

By using our Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

16. Changes to this Privacy Notice

We may modify or update this Privacy Notice from time to time, so please review it periodically. We may provide you with notice of material changes to the Privacy Notice as appropriate under the circumstances. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site.You can tell when changes have been made to the Privacy Notice by referring to the “Last Updated” legend on top of this page. Your continued use of our Site and/or utilization of any Site benefits after this Privacy Notice has been updated (and after advance notice for a major change) indicates your agreement and acceptance of the updated version of the Privacy Notice.